3G
Third generation of mobile phone standards and technology.

ADSL
Asymmetric Digital Subscriber Line is a form of DSL, a data communications technology that enables faster data transmission over copper lines than a conventional voice bandmodem can provide.

ADSL2+
Extends the capability of basic ADSL. The data rates can be as high as 24 Mbit/s.

Blog
A website where entries are written in chronological order and commonly displayed in reverse chronological order.

DSL
Digital Subscriber Line is a family of technologies that provide digital data transmission over the wires of a local telephone network.

EDGE
Enhanced Data rates for GSM Evolution or Enhanced GPRS (EGPRS), is a digital mobile phone technology that allows increased data transmission rates and improved data transmission reliability.

GPRS
General Packet Radio Service is a mobile data service available to users of GSM and mobile phones.

GPS
Global Positioning System.

GSM
Global System for Mobile communications is the most common standard for mobile phones in the world.

HDTV
High-definition television is a digital television broadcasting system with greater resolution than traditional television systems.

HSDPA
High-Speed Downlink Packet Access is a 3Gmobile telephonycommunications protocol in the HSPA family, which allows networks based on UMTS to have higher data transfer speeds and capacity. HSDPA is sometimes called Turbo 3G.

HSPA
High-Speed Packet Access is a collection of mobile telephonyprotocols that extend and improve the performance of existing UMTS protocols.

ICT
Information and communications technology.

IP
Internet Protocol is a data-oriented protocol used for communicating data across a packet-switchedInternet work. IP provides the service of communicable unique global addressing amongst computers.

IPTV
Internet Protocol Television is a system where a digital television service is delivered by using Internet Protocol over a network infrastructure, which may include delivery by a broadband connection. A general definition of IPTV is television content that, instead of being delivered through traditional broadcast and cable formats, is received by the viewer through the technologies used for computer networks.

Java
Java refers to a number of computer software products and specifications from Sun Microsystems that together provide a system for developing application software and deploying it in a cross-platform environment. Java is used in a wide variety of computing platforms spanning from embedded devices and mobile phones on the low end to enterprise servers and super computers on the high end. Java is fairly common in mobile phones, web servers and enterprise applications, and somewhat less common on desktop computers though users may sometimes come across Java applets when browsing the World Wide Web.

LAN
Local Area Network is a computer network covering a small geographic area, like a home, office, or group of buildings e.g. a school.

LTE
Long Term Evolution is the name given to a project within the Third Generation Partnership Project to improve the UMTS mobile phone standard to cope with future requirements. Goals include improving efficiency, lowering costs, improving services, making use of new spectrum opportunities, and better integration with other open standards. The LTE project is not a standard, but it will result in the new evolved release 8 of the UMTS standard, including mostly or wholly extensions and modifications of the UMTS system.

Mbps
Megabit per second is a unit of data transfer rate equal to 1,000,000 bits per second.

Mobile 2.0
Mobile 2.0 refers to a perceived next generation of mobile Internet services.

PDA
Personal Digital Assistant is a handheld computer, also known as pocket computer or palmtop computer.

PSTN
All standard analogue lines, whether or not they are overlaid or augmented by other technologies (such as xDSL). Includes circuit-switched cable telephony lines, but excludes direct access VoIP.

SIM
Subscriber Identity Module is part of a removable smart card ICC (Integrated Circuit Card), also known as a SIM Card, for mobile cellular telephony devices such as mobile phones and computers.

SOHO
Small office home office, a market segment.

Triple Play
The triple play service is a marketing term for the provisioning of the two broadband services, high-speed Internet access and television, and one narrowband service, telephone over a single broadband connection.

UMTS
Universal Mobile Telecommunications System is a 3Gmobile phone technology.

VDSL2
Very High Speed Digital Subscriber Line 2 is the newest and most advanced standard of DSL broadband wireline communications. Designed to support the wide deployment of triple play services such as voice, video, data, HDTV and interactive gaming.

VoIP
Voice over Internet Protocol.

WAP
Wireless Application Protocol is an open international standard for applications that use wireless communication. Its principal application is to enable access to the Internet from a mobile phone or PDA.

Web 2.0
The phrase refers to a perceived second generation of web-based communities and hosted services which aim to facilitate creativity, collaboration, and sharing between users.

WiMAX
Worldwide Interoperability for Microwave Access is a telecommunications technology aimed at providing wireless data over long distances in a variety of ways, from point-to-point links to full mobile cellular type access.

WLAN
Wireless LAN is a wireless local area network, which is the linking of two or more computers without using wires.

Definitions used in graph Non-voice ARPU, Western Europe (in the Market and Customers section)

ARPU
Average Revenue Per User.

Browsing
The accessing of content that is available over cellular networks at no charge other than any charges that apply for mobile Internet access.

Data networking
The use of shared applications (such as applications for customer relationship management, enterprise resource planning or mobile workforce management), as well as access to corporate intranets; data networking is exclusive to the business segment.

Email
Paid-for person-to-person communications via email (mainly BlackBerry-type email services).

Entertainment
Personalisation services (such as ringtones and logos); downloads (of cartoons, music and video clips, and other forms of entertainment over a cellular network, including streamed and broadcast TV); messaging based on third-party content; interaction with other media (such as TV programs); and gambling.

M-commerce
Mobile ticketing, mobile shopping, mobile banking, mobile trading and mobile advertising; m-commerce does not include revenue derived from digital content delivered over operators' or third-party mobile portals (such as games and ringtones).

Other P2P messaging
Person-to-person communications other than SMS and email, mainly MMS (picture messages and video messages) and MIM (mobile instant messaging), but excluding any messages used to deliver third-party content.

Paid information
Push or pull electronic content delivered over cellular networks, for which a premium (over standard network access charges) is charged.

SMS
Person-to-person messaging via SMS, excluding any SMS messages used to deliver third-party content.

Video telephony
Real-time audiovisual person-to-person communications.

(Source: Analysys Research, 2007)